Aapke Sawaal, Humare Jawaab

Bihar Sathi ke baare mein sab kuch jaanein.

Customer Ke Sawaal

Bihar Sathi kaise download karein?

Aap Google Play Store se "Bihar Sathi" search karke download kar sakte hain, ya is website par diye gaye Download button par click karein.

Fare kaise pata chalega? Kya fare fixed hota hai?

App mein pickup aur drop location daalte hi, book karne se pehle aapko exact fare dikhai dega. Yeh fare fixed hota hai, isliye driver ke aane ke baad koi bargaining ya behas ki zaroorat nahi padegi.

Kya raat mein safar karna safe hai?

Bilkui. Humare saare drivers KYC verified hote hain. Trip shuru karne ke liye OTP zaroori hai. Iske alawa, aap apni live location apni family ke saath App se share kar sakte hain, aur app mein emergency ke liye SOS button bhi hai.

Agar mujhe ride cancel karni ho toh?

Aap driver ke assign hone ke pehle 5 minute ke andar free mein ride cancel kar sakte hain. Uske baad cancel karne par ek chhota cancellation fee lag sakta hai jo driver ke time aur fuel ke liye hota hai.

Payment kaise karni hoti hai?

Aap cash ya UPI dono tariko se payment kar sakte hain. Trip khatam hone ke baad driver ke app mein QR code bhi show hota hai.

Driver Partner Ke Sawaal

Driver banne ke liye kaun se documents chahiye?

Aapko 4 documents chahiye: 1. Aadhar Card, 2. Valid Driving License, 3. Gaadi ka Registration Certificate (RC), aur 4. Aapki ek clear selfie.

Bihar Sathi commission kitna leta hai?

Humara platform charge 20% hai, lekin dhyan rahe: Driver ko unka 100% expected target fare milta hai. Yeh 20% humara system fare ke upar jod kar customer se charge karta hai, taaki driver ka nuksan na ho.

Payment mere account mein kab aayegi?

Cash rides ka paisa toh aapko turant mil jata hai. Online (UPI) payments ka settlement daily aapke bank account mein hota hai.

Kya mujhe duty hours fixed rakhne honge?

Nahi. Aap apne boss khud hain. Jab aapka man kare, app open karke 'Online' aayein, aur jab chhutti chahiye toh 'Offline' chale jayein.

Aapka sawaal yahan nahi mila?

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